G Live Guildford

G Live in Guildford has established itself as one of South East’s leading live entertainment venues specialising in music, comedy, concerts, family shows, and special events.

ABOUT THIS ROLE

Ticketing Assistants are vital to the success of our business. Here at G Live, it is an exciting, fast-paced environment with a variety of shows, plays, music and comedy, as well as some community productions. We also host events including conferences, party nights, ticket dining events, and corporate functions.

Trafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At G Live, we are now recruiting for a Zero-hour Ticketing Assistant. Shifts are flexible/variable and include evenings, weekends, and holidays.

ABOUT YOU

You’ll be confident, outgoing and passionate about the arts and entertainment. Be pro-active and open to learning new skills, processes and commercially savvy. Be passionate about delivering excellent customer experience.

Essential

• A good team player.

• Excellent written and verbal communication and customer service skills.

• An interest in working in a live entertainment environment.

• Confidence and an ability to respond positively to a pressurised environment, adopt a positive approach to problem solving and a desire to go above and beyond to assist all customers.

• The aptitude and an interest in developing a practical knowledge of a ticketing system.

• A flexible attitude and willing to work to meet programming requirements, including evenings, weekends and banks holidays as required.

• A willingness to undertake developmental opportunities.

Desirable

• Experience of venue/destination ticketing or marketing.

• Experience of working with a ticketing system.

about trafalgar entertainment 

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

⭐Discounted theatre tickets

⭐Training and development plans

⭐Hundreds of savings across retailers with TE&ME 

⭐Flexible hours

⭐Access to mental health resources

⭐And much more...

Eligibility criteria applies

KEY INFORMATION