As the first point of contact for cast, crew, visitors and VIPS the Stage Door Keeper is the friendly face that greets everyone with a beaming smile and a warm welcome! They know the ins and outs of the theatre, from the backstage corridors to the best coffee spots nearby. 

With a keen eye for detail, they ensure that only authorised personnel enter, keeping the backstage area a safe haven for creativity. The Stage Door Keeper is also a master of multitasking. They juggle phone calls, manage deliveries, and sometimes even lend a sympathetic ear to a nervous actor before a big performance.

The stage door keeper will play a pivotal role in monitoring our fire panel and alarm systems. The shifts can include early starts and late-night finishes to conduct venue exterior and interior walkarounds including locking and unlocking rooms across all levels of the site.

Wycombe Swan is the cultural heartbeat of High Wycombe! As one of the UK’s top regional theatres, Wycombe Swan is where creativity knows no bounds and every performance and event is a showstopper.

Spread across three vibrant spaces, Wycombe Swan is celebrated for its eclectic and top-tier productions and events. From dazzling West End musicals and laugh-out-loud comedies to enchanting family shows, as well as immersive dining events, parties and community events. Our unwavering commitment to excellence makes us a beloved destination for both performers and audiences alike.

Join our team and be part of a legacy that brings joy, inspiration, and unforgettable experiences to thousands of patrons each year.

Someone that can collaborate as part of a team and work independently, to achieve and deliver our values: creativity, collaboration, excellence, and respect.

• Passion for theatre / live entertainment
• An exceptional eye for detail for written, numeracy and verbal communication
• Willingness to learn new skills
• Great team spirit
• Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders and industry colleagues
• Understanding of health and safety
• Ability to work effectively during busy times and work alone
• Provide excellent organisation and ability to prioritise time critical tasks
• Flexible to adapt to the business needs and work calmly under pressure
• Previous experience working in theatre or an entertainment venue

KEY RESPONSIBILITIES

• Assist in the running of the administration functions providing quality administrative, communications and reception support service for all departments, callers, visitors, patrons, and the general public as appropriate.
• Assist with the security of backstage areas
• Provide a reception service for the back of house entrance to Wycombe Swan, including receiving deliveries, directing visitors, assisting with artistes’ enquiries, and helping staff as required
• Understand and implement Health and Safety, Fire Safety
• Complete full building unlocks and lock ups.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 16 venues; including 14 in the UK regions; the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.

We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.

KEY INFORMATION