Wycombe Swan High Wycombe

The Wycombe Swan in High Wycombe is one of Buckinghamshire's leading live entertainment venues with a wide array of top-quality musicals, drama, comedy, dance, family shows, one-night events, and pantomime.
Old Town Hall in Wycombe is a smart, distinctive, multi-use space with staging and seating and its own fully licensed bar. Perfect for conferences or parties.

ABOUT THIS ROLE

The Stage Door Administrator is responsible for the safe, secure, and efficient operation of the theatre’s Stage Door, ensuring a professional and well-managed backstage environment. As the primary access point to the building, you will act as a key contact for staff, visiting companies, and contractors, balancing a welcoming approach with the consistent application of security and safety procedures.

This is a hands-on, highly visible role combining administration, operational support, and facilities coordination, including responsibility for opening and locking up the building and contributing to the smooth running of performances and events.

You will support the maintenance of a safe working environment, including adherence to site procedures and emergency protocols, and will supervise and coordinate casual Stage Door staff to ensure consistent standards across all shifts.

Download a full job description here.

This Job Description is not an exhaustive description of your duties. The postholder will be required to adopt a flexible approach to their role and responsibilities. From time to time, they may be required to undertake such alternative or additional duties as may be commensurate with their skills, experience, and capabilities.

ABOUT YOU

You are a reliable, professional, and highly organised individual who takes pride in maintaining a safe, efficient, and welcoming environment.

You are confident working both independently and as part of a team, with the ability to take ownership of the Stage Door operation while supporting colleagues to deliver consistently high standards. You are comfortable working with a wide range of people, including staff, visiting companies, and contractors.

You will be:

• Professional, approachable, and confident
• Highly organised with strong attention to detail
• Calm under pressure and able to respond to incidents effectively
• A clear communicator with a proactive and practical approach
• Able to use initiative and make sound decisions independently
• Observant, with a strong awareness of safety and security
• Flexible and dependable, with the ability to work evenings and varied shifts

You will bring:

• Experience in an administrative, reception, security, or operational role
• Strong organisational and multitasking skills in a busy environment
• Good understanding of health & safety procedures
• Ability to work independently and communicate effectively across teams
• Ideally, experience in a theatre, venue, or live events environment

about trafalgar entertainment 

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

⭐Discounted theatre tickets

⭐Training and development plans

⭐Hundreds of savings across retailers with TE&ME 

⭐Flexible hours

⭐Access to mental health resources

⭐And much more...

Eligibility criteria applies

KEY INFORMATION