Bradford Live

Bradford Live is a world class 3,000+ seated and 3,500+ standing capacity music, comedy, events and entertainment venue, together with event spaces, located in the heart of Bradford city centre.

ABOUT THIS ROLE 

Bradford Live are now recruiting for Guest Experience Assistant team members to join our team. Shifts are flexible/variable and include evenings, weekends and holidays.

At Bradford Live is an exciting, fast-paced environment with a variety of shows, plays, music and comedy as well as some community events. We also host conferences, parties, and weddings in our private function spaces.

KEY RESPONSIBILITIES  

• Customer service 

• Food and drink service, including alcohol 

• Keeping a clean workplace 

• Providing a warm welcome by greeting our guests, presenting menus, and explaining daily specials 

• Answering questions related to menu items, dietary requirements and suggest recommendations 

• Taking food and beverage orders, and providing an attentive and personalised level of service 

• Maintain Health and Safety, Food Safety and Fire Safety procedures 

This is not an exhaustive list of duties, from time to time you may be required to undertake such alternative or additional duties these will be commensurate with your skills, experience, and capabilities

ABOUT YOU 

We are looking for individuals that can collaborate as part of a team, to achieve excellent customer service.

Key Attributes:

• Passion for food / theatre / live entertainment 

• An exceptional eye for details 

• Willingness to learn new skills 

• Great team spirit 

• Strong Communication and listening skills 

• Understanding of food hygiene and customer service 

• Ability to work effectively at busy times 

• Motivated 

• Available on evenings and weekends

• Late Finishes may be required 

Your Experience

Experience is ideal but not necessary as some training is provided.

• Experience of delivering high standard of customer service 

• Knowledge of food, drinks, allergens 

about trafalgar entertainment 

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

⭐Discounted theatre tickets

⭐Training and development plans

⭐Hundreds of savings across retailers with TE&ME 

⭐Flexible hours

⭐Access to mental health resources

⭐And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title	Guest Experience Assistant
Location	Bradford Live
Contract	Casual
Hours	Flexible
Annual Leave	Paid at 12.07% of hours worked
Salary	£12.21
Job Description	Download a full Job Description