General Manager (12-month Fixed Term) | GLive | Full Time

G Live in Guildford has established itself as one of South East’s leading live entertainment venues specialising in music, comedy, concerts, family shows, and special events.
The General Manager is a new role to our venue and we are excited for someone to join the team and become vital to the success of our business. The General Manager will ensure the highest standards for all front-of-house and hospitality activities, including the in-house cafe and bars, bespoke dining events and private functions. The General Manager will also oversee the Ticket office and Stage Door operations. Managing, motivating, and developing the staff within the theatre is crucial to the role, ensuring clarity of direction and delivery of business priorities through the implementation of the business’ hospitality strategy, developed in collaboration with the Venue Director and Senior Management Team. To achieve this, the General Manager will line manage two Customer Experience Managers, with Assistants below them, ensuring the team fulfil their highest potential.
The General Manager is a new role to our venue and we are excited for someone to join the team and become vital to the success of our business. The General Manager will ensure the highest standards for all front-of-house and hospitality activities, including the in-house cafe and bars, bespoke dining events and private functions. The General Manager will also oversee the Ticket office and Stage Door operations. Managing, motivating, and developing the staff within the theatre is crucial to the role, ensuring clarity of direction and delivery of business priorities through the implementation of the business’ hospitality strategy, developed in collaboration with the Venue Director and Senior Management Team. To achieve this, the General Manager will line manage two Customer Experience Managers, with Assistants below them, ensuring the team fulfil their highest potential.
Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.
Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.
We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.
Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.
We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.
⭐Discounted theatre tickets
⭐Training and development plans
⭐Hundreds of savings across retailers with TE&ME
⭐Flexible hours
⭐Access to mental health resources
⭐And much more...
Eligibility criteria applies

KEY INFORMATION
Position Title |
General Manager |
Location |
G Live |
Contract |
Full Time - 12 Fixed Term |
Hours |
40 Hours |
Annual Leave |
33 Days (Inclusive of Bank Holidays) |
Salary |
£45,000 |
Job Description |
Download a full Job Description |
Details
£45,000.00 per year
Location: , , GB