Bradford Live

Bradford Live is a world class 3,000+ seated and 3,500+ standing capacity music, comedy, events and entertainment venue, together with event spaces, located in the heart of Bradford city centre.

ABOUT THIS ROLE 

Oversee the delivery of an efficient, high-quality Front of House service, maximizing profitability, achieving financial targets, and ensuring business objectives are met. Ensure the highest standards of customer service are delivered, facilitating smooth service and consistency between departments. 

ABOUT YOU 

We are looking for individuals that can work as part of a team and individually to achieve and deliver our values: creativity collaboration, excellence, and respect.    

Your Experience

• Evidence of organisational ability and administrative experience with the ability to prioritise time critical tasks.  

• Evidence of leading a team and working within the public sector.  

• Knowledge of problem solving with a positive and pro-active approach. 

• A strong customer service focus and a genuine desire to deliver an excellent experience, every time. 

Key Attributes

• Passion for theatre / live entertainment  

• An exceptional eye for detail for written, numeracy and verbal communication  

• Willingness to learn new skills  

• Great team spirit  

• Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders and industry colleagues  

• Understanding of health and safety  

• Ability to work effectively during busy times  

• Excellent organisation and ability to prioritise time critical tasks  

• Flexible to adapt to the business needs and work calmly under pressure  

• A ‘can-do’ attitude and a positive, flexible approach to the job role, work colleagues and peers. 

• A presentable, professional, and approachable manner which sets an example for others to follow. 

• Willing to work flexible hours including evenings, weekends, and Bank Holidays. 

• Highly presentable. 

• An ability to be flexible to business need and work calmly and effectively under pressure. 

• Ambition and drive with the ability to learn quickly. 

• A pro-active and positive approach to solving problems in a prompt and independent manner. 

about trafalgar entertainment 

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

⭐Discounted theatre tickets

⭐Training and development plans

⭐Hundreds of savings across retailers with TE&ME 

⭐Flexible hours

⭐Access to mental health resources

⭐And much more...

Eligibility criteria applies

KEY INFORMATION