Southend Theatres

At the heart of Southend-on-Sea’s cultural life are the Cliffs Pavilion and the Palace Theatre - two iconic venues united by a shared passion for live entertainment.

ABOUT THIS ROLE 

The Events Coordinators support the coordination and delivery of events across Southend Theatres. Working as part of the Customer Experience team, the Events Coordinators ensure events run smoothly, assisting with planning logistics, room setups, customer communications and onsite coordination. This role plays a vital part in providing an excellent customer experience and maintain Southend Theatres’ position as the key venue for events in Essex and beyond. This is an operational, hands-on post which will act as a duty manager for events as required.

ABOUT YOU

You are customer-focused and commercially savvy, with a strong working knowledge of events and food and drink operations customer-facing operations. You have experience supervising operational staff and some sales experience, including the ability to upsell to customers during the event planning process. You are motivated to learn new skills and develop professionally.

You thrive in highly commercial environments within large corporate organisations, demonstrating a strong customer service ethos and a genuine commitment to delivering an excellent experience every time.

Flexible, energetic, and resilient, you are results-focused and motivated by driving profitability and operational efficiency. You communicate professionally and confidently, maintaining an excellent manner when dealing with the public and colleagues.

You adapt well to changing business needs and remain calm, focused, and effective under pressure. You also have a solid understanding of risk management, Health and Safety, and licensing obligations, and can apply and enforce these effectively in operational settings.

about trafalgar entertainment 

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.

Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

⭐Discounted theatre tickets

⭐Training and development plans

⭐Hundreds of savings across retailers with TE&ME 

⭐Flexible hours

⭐Access to mental health resources

⭐And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title	Events Coordinator
Location	Southend Theatres
Contract	Part Time
Hours	20 hours per week
Annual Leave	33 days per annum (incl public bank holidays) Pro Rata
Salary	£13,400 to £16,400 per annum (actual)
Job Description	Download a full Job Description

Details
£13,400.00 - £16,400.00 per year
Location: Southend, SS0 7RA, GB